Bob Brown is an industry expert, author, and seminar leader, trainer and keynote speaker. Bob’s passion, humor and high content presentations have inspired executives, managers and front line employees in over 20 countries over a 20 years.   

His strategies, tools and techniques have been incorporated into the cultures of industry leaders Marriott, Disney, Waldorf Astoria, Hilton, Jumeriah, Nordstrom, Ritz Carlton, Viceroy, Morton's of Chicago, Olive Garden and Red Lobster.  

Bob’s tactical practical approach helps restaurants, hotels, nightclubs, casinos and other business improve guest service, increase sales, improve market position, improve leadership skills and boost employee morale and retention. 

Bob is the author of the best-selling Little Brown Book of Restaurant Success selling over 100,000 copies worldwide and is frequently quoted in the Wall Street Journal, the New York Times and the Washington Post. 

He is a top rated keynote speaker at restaurant and hotel GM conferences, state and national association meetings in the US and abroad. He's been rated #1 four of the five times he's spoken at the National Restaurant Association Show in Chicago

Bob Brown is a remarkable ally because of his energy, enthusiasm and pragmatic approach.
— Lee Cockerell, Executive VP Operations - Walt Disney World