"The top ranked program for
the National Restaurant Show 2004 was presented by Bob Brown.
Mr. Brown, a speaker, trainer, consultant and author turned his experience
into a winning presentation. The rating given to his program
serve to reinforce the importance of the techniques and practices
needed to produce exceptional presentations and coaching and
casting strategies that build guest and employee loyalty.
The interaction of the speaker with the audience, his energy
and enthusiasm for the subject and the applicable examples
inspired many to describe the program as awesome, wonderful
and insightful."