Welcome to Bob Brown Service Solutions.


Bob Brown is a leading keynote speaker, author, seminar leader and management consultant for restaurants and hotels worldwide. Bob helps companies achieve service and sales excellence and improve guest loyalty.

Author of the best selling Little Brown Book of Restaurant Success, Bob creates powerful strategies, tools and techniques that are incorporated into the cultures of such industry leaders as Marriott, Disney, Ritz Carlton, Hilton, Red Lobster and Olive Garden.


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Bob has written many books about the service industry to help you and your staff achieve service excellence and lifetime loyalty with your customers. Are you ready to take your business to the next level and  turn your servers into service stars?

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Experience Bob live as he delivers insights and key strategies on how to succeed in the Hospitality industry with his proven methodologies. Invite Bob to your location for breakout management sessions or 4-hour seminars.

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